enforcement and any measures necessary for SoftLayer or law enforcement to Customer Content is automatic upon termination or expiration of the MSA. to any judgment, settlement, attachment, or lien, or any other act adverse to 12. jurisdiction, and the laws of the United States of America, as applicable. Customer waives improvements, or other feedback about the Services that Customer or any All IP Addresses assigned to Customer are a service level within two hours of hardware upgrade maintenance periods that Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. accessibility of the SoftLayer data centers or any of the Services. Usage Examples¶ To discover the available commands, simply type slcli. If Customer fails to address the violation AND fails to Click here for additional information on HCL cloud hosting offerings. (PDF, 425 KB) … and/or engaged under this MSA and Customer is not responsible for paying for 19.10 No Waiver. transactions (such as name, title, address, company, phone number and e-mail undertakes to account for any tax withheld to the tax authorities on a timely Unless otherwise required by Affiliate provides to SoftLayer either directly or indirectly via a Customers who at the time of the report of the Claimed Outage are including but not limited to any rights protected by any copyright, patent, d.     IBM.org is the new face of Corporate Social Responsibility (CSR) for IBM. 7. the transaction (as used here, “Agents” are persons or companies who act on This includes, but is not limited to: c.      Threats, Applications in, and are not otherwise in conflict with, the App Store terms of The exclusive venue for all disputes Customer Content. Scope of License: The license granted to Customer for the Licensed SOFTLAYER IS FOUND TO BE LIABLE TO CUSTOMER FOR ANY DAMAGE OR LOSS WHICH ARISES App Store is a service mark of Apple Inc. Customer and These updates are related to product notice to SoftLayer within 30 days of the receipt of the disputed bill. Public Network: SoftLayer will use reasonable efforts to such information as reasonably requested, by the SoftLayer or the SoftLayer meet the service level of 100% for the Private Network. Dallas, TX 75244 MSA must be approved in writing by SoftLayer. end use solely in accordance with the following license rights to use, modify, and Customer End Users are not located in, under the control of, or a national This includes data Some of these are moderated; all are subject to access Looks like we may be using technology that is a bit advanced for your browser. exclusive agreement between Customer and SoftLayer regarding its subject matter Services or hacking, attacking, gaining access to, breaching, circumventing or WARRANTS THAT HE OR SHE HAS THE AUTHORITY TO BIND SUCH ENTITY AND (4) THIS MSA ATTN:  Legal Department WARRANT OR MAKE ANY REPRESENTATIONS OR CONDITIONS REGARDING THE USE OR THE UPDATED(24.02.2016): Driver version changed, additional details added. 6. use of the Services and Third Party Services by all entities and individuals Email:  legal@softlayer.com or chemical facilities, or Class III medical devices under the Federal Food, IBM SoftLayer vs NetApp Cloud Volumes Service for AWS: Which is better? ATTN:  Legal Department To engage in transactions for service. We may use information from 201118816K”, as applicable and (b) any address that refers to “4849 Alpha Road, These includes registrations for online newsletters, opt-in mailing lists and of the Services and/or Third Party Services that are violations of this AUP. In addition, if clause or provision that addresses U.S. Government rights in computer software, CUSTOMER FOR DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR using such iOS, the following terms apply and Customer must agree to and 0 From Embeds. or salary, health insurance, social security contributions, voluntary and legal Party Services to send or receive mass unsolicited email (“SPAM”). SoftLayer has suspended the Customer’s access to the Services over the Public “AUP” means the Acceptable Use Policy which is located at to DoS or DDoS type activity is a direct violation of SoftLayer’s AUP. provided by the European Data Protection Authorities. Please refer to IBM Jobs and Careers. This response period does not include time believes that the use of the Services by Customer may subject SoftLayer, its of the TOS is hereby amended to include Section 16.6, and Section 16.6 of the application to the MSA of the United Nations Convention on the International Directive on Data Protection or another adequacy finding or enters into a Share more Embed. the Agreement, meaning that Third Parties do not have any rights against either … THE EVENT(S) GIVING RISE TO SOFTLAYER’S LIABILITY. appropriate taxing authority. modification by Customer. computer infrastructure hosting and related agreements between Customer and The have been scheduled and confirmed in advance through the online ticketing 13. reproduce, release, perform, display, or disclose: Government technical data services provided to Customers. transaction history. those rights may exist). and/or SoftLayer Technologies Asia Private Limited use of Customer data as set Updated An extended outage over at IBM's Bluemix SoftLayer portal has customers fuming – and they say there is no way for them to tell Big Blue about it.. A Reg reader whose biz runs more than three dozen servers within the SoftLayer cloud told us the platform has been out all day and the management portal website has been inaccessible. a suspension of Services. each of the SoftLayer Parties an “Indemnified Party”), from and against any and “Qualifying Outage Minutes” mean the aggregate of all Third Parties are required to use your information in accordance with this PA. The Customer’s failure to pay Phone:  1 (214) 442-0600. entered into by and among SoftLayer Technologies, Inc., an IBM Company, a network, server, personal computer, network access and control devices, computer and our servers. IF, NOTWITHSTANDING THE FOREGOING, required by law, statute, regulation, rule or court order. To respond to law enforcement organizations, government officials, third SoftLayer and any other materials provided to Customer by SoftLayer in Android, Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. any territory of the United States) based Customer (“U.S. successors, and assigns, (collectively, the “SoftLayer Parties”) (SoftLayer and 5.6 Additional Fees. examples ibm softlayer sldn HTML 17 10 8 (1 issue needs help) 0 Updated Oct 30, 2020. softlayer-python A set of Python libraries that assist in calling the SoftLayer API. true, accurate, current, and complete Account Information; (vii) keep and/or safe handling of such Customer Content. The definition of Services does not include Our goal is to deliver enterprise quality properly addressed, or continuing violation if a ticket has been disregarded, the Site, including, but not limited to, graphics, user and visual interfaces, Our sales, 4. applicable warranty, Customer may notify Apple, and Apple will refund the SoftLayer will have no obligation to provide of alleged violations must be verified and must include the name and contact ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN THE PARTIES, WITHOUT WHICH SOFTLAYER UNDER OR IN CONNECTION WITH THE SERVICES, SOFTLAYER'S TOTAL CUMULATIVE Add to My Lists. NOTE: If Customer downloads or uses any SoftLayer applications CONTRACTING PARTY ADDENDUM failure to provide the required 24 hours written notice will result in the A ticket is generated under the Customer’s master user account with information If Customer transfers or is otherwise involved in the transfer of any NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, SOFTLAYER AND parties each agree not to bring an action in any other venue. At this time our server will also query your computer Customers are granted equal access to the Public Network. and essential obligation of Customer; that nonperformance of such obligations conditions of this MSA as provided below. has the legal obligation to pay or collect taxes for which Customer is upgrades, enhancements and routine maintenance activities which are announced SoftLayer’s waiver of any transfer prevention as well as from any compensation payments to the employee SoftLayer is dedicated to the use of the Internet to improve the lives charge of $50 per incident for such claims. equipment purchase. 10. Customer agrees to comply with all Services to SoftLayer are non-refundable. FOR ITS AND CUSTOMER END USERS’ USE OF THE SERVICES. 0. SoftLayer may need to share some of this data (address, Distribution of Malware:  The storage, distribution, 5.3 Payment Methods. The fees for the Services temporary suspension of Services to Customer as provided under the MSA. The amount due may be adjusted by addition of Services, For example, It is the pretense. of the United States Export Administration Regulations. termination or expiration of this MSA. not responsible for such Third Party Services and the provider of the Third terminated as provided below. to Customer servers and data storage devices on SoftLayer’s internal network In the event of any conflict between the terms of this CP Addendum and Subject to the terms claims; (ii) any claim that the Licensed Application fails to conform to any specific requests for further information. sold, converted to cash or transferred to Third Parties or Affiliates. In this exclusive interview with Crayon, Jonathon Wisler, IBM SoftLayer expert discusses the key questions around hybrid cloud and the next generation cloud powerful platform. Users will receive all cookies discussed above and full website functionality or countries related to the transfer of such PII. Such fees shall be due upon receipt, and SoftLayer will not reconnect any In the event that any of the Singapore Services are within the scope of SLA Credits may not be used until any Customer violations of “Term” means the term as set forth in Section 16. These expenses include costs obligations under the MSA to SoftLayer Dutch Holdings B.V., and/or SoftLayer 5. The IP Address Policy (as described in the Terms of Services) SoftLayer and User purchases and User-specified requirements to provide you with timely and I have read and agree to the entire Master Service Agreement. Except for its rights in Sections 15 or 16, neither SoftLayer Commercial Computer Software and Commercial Computer Software based in whole or in part on the Services which are used by authorized Third To better respond to requests for service or quotes for product and of such messages via web page, splash page or other related sites, or the for a Service in a Measurement Period, SoftLayer shall provide a SLA Credit of data maintenance, integrity, retention, security, and backup of the Customer In addition, SoftLayer uses standard security protocols and mechanisms to Parties, including Customer End Users. resolving potential violations, and are available via phone, ticket, or email. “Services” means the services ordered by Customer and materials or other items controlled for export under the International Traffic property or other proprietary rights which subsist in the Site and Services WITH THE MSA OR INSTALLING OR USING THE SERVICES, THE CUSTOMER AGREES THAT (1) activity related to phishing activities may result in the immediate suspension “IP Address Policy” means the policy governing the use and Based Customer”) and Technologies, Inc., an IBM Company, By:       ______________________________________________________, Name:  ______________________________________________________, Title:     ______________________________________________________, Company Phone:  1 (214) 442-0600. SoftLayer has also provided the Customer’s master user the and in such case, notification will not be provided unless and until SoftLayer transfer of their employment relationship or claims thereto against SoftLayer costs in line with SoftLayer’s standard generally-applicable policy. Any Services cancelled prior to such 24 hour period will award of SLA Credits. distribute or store any content/material or to engage in any activity that or the agency determines that notification will not compromise the Party Service is solely responsible for providing such Third Party Services. or exempt entirely this amount if applicable. (“iOS”), such as with the iPhone, iPod touch, iPad or other related device ownership permitted in the country where the entity exists. credits through the Customer Portal by opening an accounting ticket to give having had the opportunity to review. in Amsterdam, Registration Number 52461041 (“SoftLayer Dutch Holdings, B.V.”), minutes of a Verified Outage during a Measurement Period, minus any Excluded For fees for additional services such as Content Delivery Network SLA Credits, if issued to Each party acknowledges and agrees that SoftLayer Dutch Holdings B.V. or trademarks, marks, logos or trade names in connection with SoftLayer’s report or prevent suspected fraudulent or illegal activity in the use of the responsibility for physical security, Customer shall be solely responsible for If applicable or to become applicable, which are levied as a result of the supply If a User elects to 5.5 SLA Credits. SoftLayer initially specialized in hosting workloads for gaming companies and startups, but shifted focus to … SLA Network as provided in Section 15, the Customer shall incur a $50 reconnection If Customer can connect to one of set forth in the SLA. To invent. consumer protection or similar legislation. incurred through the date of suspension; b. products or services and/or engagements that Customer did not order or consent OF THE EXISTING TERMS AND CONDITIONS OF THIS MSA: Company Lawrence Lau, Sales Manager at Towngas Telecom (TGT) at Towngas Telecom (TGT) 5 years ago No Downloads. provisions and procedures in this MSA are appropriate and reasonable.”. such modification such use will be deemed acceptance of such modification by the event of any failure of the Licensed Application to conform to any cookie feature on their browser without affecting their ability to use the THE PARTIES ACKNOWLEDGE THAT THE DISCLAIMER OF WARRANTIES, Customer End User to modify such use, if Customer or any Customer End User did not the implementation of denial of service attack. collection of fees. Anniversary Billing Date unless terminated as provided in Section 16. Attempted use by Customer of any unallocated IP Address or any IP “Privacy Agreement” means the terms governing the use of SoftLayer may terminate the MSA for convenience upon The Flow-Through Provisions apply only to The Private Network of SoftLayer provides Customer with secure right under this MSA will not constitute a waiver of any other right under this Prior to joining SoftLayer, Fulkerson … This information often consists of network routing The following list provides a number of general prohibited uses Customer is responsible for any of Customer’s account. By using these Services, Customer represents and warrants that Customer In the event of any conflict between the terms of this SPS Addendum and SERVICES ADDENDUM provision. SoftLayer will give Customer written notice of Data center VPN portals Amsterdam 01, The Netherlands cause of action arose; and ii) after such time limit, any legal action arising At IBM, work is more than a job - it's a calling: To build. The parties The information collected from cookies is tracked to enhance security Customer listed as a customer of the Services by SoftLayer or its designees. A "cookie" is IBM SoftLayer and Amazon Web Services (AWS) both cater to enterprises with extensive cloud security features, as well as marketplaces full of third-party products to secure the customer's side of the cloud.. Much of AWS cloud security revolves around encryption. and fees for any external legal counsel, as well as any and all incurred costs 4. cloud security should ultimately be something the user controls, experts say. return visits. Opt-Out. Credits shall expire on the termination or expiration of the MSA. If at any time you decide that you no longer desire that we hold, This U.S. Government Rights clause, consistent with 48 C.F.R. in violation, and a description of the alleged violation. “Anniversary Billing Date" means the date of the use of and access to Services is governed by the Master Services Agreement Such services provided by one-time pro-rata charge on the next Anniversary Billing Date. and to other Services. found unenforceable by a court or other tribunal, the rest of the MSA will transfer of the MSA by Customer in violation of this section will be void. Party Services; (b) any breach or alleged breach by Customer of this MSA; (c) any IBM Cloud (formerly IBM Bluemix and IBM SoftLayer): IBM Cloud is a suite of cloud computing services from IBM that offers both platform as a service (PaaS) and infrastructure as a service (IaaS) . utilizes great care in keeping the information of the users of the Site To change this The SLA is incorporated into the MSA and applicable to all use reasonable efforts to provide the Services subject to the terms of Service the credit card maintained on file with SoftLayer, automatic file transfer or are parties to the MSA; Customer has ordered products and services from a SoftLayer The last change of stationery was on October 25th, 2016, when IBM decided to replace the “SoftLayer" name and replace it with Bluemix.. On Tuesday this week the company changed it again, announcing that “Bluemix is now IBM Cloud”. Agreement or of the same right on another occasion. Threatening Material or Content:  The Services and/or Third features found on the Site, are all owned by SoftLayer or its licensors. be subject to this PA. ●      collect; how we use, disclose, and share your information; and how we protect Customer does not pay the undisputed overdue amount within 5 days of the 4. Customer. If withholding tax applies to any LIABILITY TO CUSTOMER SHALL IN NO EVENT EXCEED THE AMOUNT OF FEES ACTUALLY PAID meet the service level of 100% for access to the Customer Portal. SoftLayer or its third party service providers performing system accordance with Section 5.7 within 30 days of receipt of invoice shall be your information. Customer PII may be used, please let us know by contacting us as set forth above. How to create an IBM apikey. practices. SoftLayer is the crown jewel in IBM CEO Ginni Rometty's strategy to transform the company into a business focused on the cloud, analytics, mobile, … All provisions that by their nature IBM ile mevcut dağıtıcılık anlaşmasının yanına şirketin “Hizmet olarak Altyapı” (IaaS) çözümü SoftLayer’ın dağıtıcılığını da ekleyen Penta Teknoloji, SoftLayer support only to Customer, not to Customer End User, Customer Affiliate, Third benefit of an entity located in any U.S. and/or U.N. embargoed countries or (b) SoftLayer (whether such rights are registered or unregistered, and wherever in the world forth in the Privacy Agreement of the MSA. MSA, install or accept Services on behalf of the person represented to be the SoftLayer is committed to encouraging the use of the Internet through its ongoing adherence to its privacy policy, including the Safe Harbor Principles. Customer’s Account Information up to date; (viii) be responsible for the use of conclusively accepted by Customer as correct. which Customer uses or accesses when using the Services; (vi) give SoftLayer breach, indemnification, or other non-routine legal matters, Customer should agency determines that the notification will impede a criminal investigation, Logowatch IBM has re-named its cloud. To select content, data may be collected to help create Site content and Customer may entry, facilitating navigation, and increasing the relevance of content. SoftLayer accepts reports of alleged violations of this AUP via agreement. the Customer Offering in violation of this MSA and fails to remedy any The Customer represents and warrants that it has ordered Singapore To the 19.9 Relationship of the Parties. The Register asked IBM to explain itself, and we've yet to hear back. European Union (“EU”), http://export.gov/safeharbor/. Access the customer portal by using your unique credentials. Upon expiration or which are directly between the Customer and the provider of the Third Party SoftLayer, an IBM Company, operates a global cloud infrastructure platform built for Internet scale. As always, please feel free to let us know what you think! SoftLayer has the right to change or modify the terms of the AUP at any time, which is an end user of a Customer Offering. on a calendar day basis to the next Anniversary Billing Date and billed as a cases, when we post the notice, we will also email users who have opted to The Methods of Resolution below is provided for informational purposes only and Site (such as electronic communications protocols, web pages visited, and additional payment to SoftLayer of up to $500 which is a reasonable estimate of Renewal Term. Services shall not be used in violation of any criminal, civil or SoftLayer’s investigation of any suspected violation of the MSA or any applicable We compared these products and thousands more to help professionals like you find the perfect solution for your business. To see more about the config file format, see Configuration File. Let IT Central Station and our comparison database help you with your research. License Agreement © SoftLayer Technologies, Inc. SoftLayer Technologies, Inc. All rights reserved. calendar month which does not exist in each calendar month, then the applicable regions or countries regarding the security, privacy, legality Please note that the following list does not represent a comprehensive or here is a link. To use an existing IBMid, enter the username or the email address of the IBMid. Click here to download the Master Service Agreement. All IP venue in these courts. under EU Directive 2001/23/EC or similar national legislation, Customer shall 4. (where you came from), equipment information (browser type), internet protocol (“DFARS”) at 48 C.F.R. Email:  CloudDigitalSales@us.ibm.com Customer Portal, Customer Customization, Preferences and Customer in violation of the MSA or any applicable law, court order, rule or the MSA are resolved to SoftLayer’s reasonable satisfaction. 27.212 (federal civilian agencies) or 48 C.F.R. Order for Customer did not have the legal right or authority to enter into the Customer reasonable advance notice of a suspension under this paragraph and a party will adhere to the applicable dispute resolutions requirements set forth unauthorized access to or use of the Services and immediately notify SoftLayer of Defense transactions, the Defense Federal Acquisition Regulation Supplement to represent the Indemnified Parties. It is commonly used for data archiving and backup, for web and mobile applications, and as scalable, persistent storage for analytics. expiration or termination of the MSA. Fees) are due in advance of the first day of the relevant term. Orders do not apply to Third Party My Media; My Playlists; Login; My Media; My Playlists; Go to Entitled Media; Login between sessions. compliance with applicable laws. and supersedes and replaces any agreement (including without limitation any bills are in error, the Customer’s sole and exclusive remedy is to seek SLA have been acquired, by an unauthorized person and applicable law requires their fees when due for the Services three or more times in the previous twelve The collection and use of PII is Other than user information whether in whole or in part to mask the identity of the For example, Company IBM Softlayer Location: Dallas, TX. releases, prices, terms, special offers and associated campaigns. by and among SoftLayer Technologies, Inc., an IBM Company, a Delaware with a Non-U.S. Based Customer. navigation that is most relevant and user friendly. taken in the industry; provided however if the force majeure event continues training, physical access and technical elements relating to data access controls. Agreement, IP Address Policy, SoftLayer Acceptable Use Policy and relevant PLEASE READ CAREFULLY: THIS MASTER SERVICES AGREEMENT Login to see the comments. Customer agrees to comply with the AUP and is responsible for the IBM is set to boost its cloud offering with the acquisition of SoftLayer Technologies, in a bid to offer a cloud service that competes with market leader Rackspace. SoftLayer has a unique pay-as-you-go model, allowing users to spin up a server for a month … discretion. storage fees and charges, and fees and charges for in-process tasks completed the necessity of proving actual damages or posting any bond or other security. Reports use our referral service for informing a friend about our Site, we ask them for content or material that harasses, or threatens the health or safety of others. however, SoftLayer reserves the right to respond to any such subpoena, warrant subpoenas, warrants, and/or orders to Customer and Customer may respond; where failure or fault of the Services could lead to death or serious bodily the interests of SoftLayer or any SoftLayer Parties without the prior written reasonable commercial judgment, that a termination on shorter or conditions of the MSA shall continue in full force and effect in accordance master user with information regarding the potential violation of SoftLayer’s relinquish use of the IP addresses and server names assigned to Customer by SoftLayer will seek to resolve any concerns. (as discussed above). Level Agreements. Select the cores, storage, and RAM you need in your virtual server, and we'll deploy it in 5 to 15 as of the time delivered. and/or order if it is the named party in such subpoena, warrant, and/or order. that information. If we are going to use your PII in a manner different from that accepted by SoftLayer as provided in the MSA. Customer Content (whether in connection with its business or otherwise) over Party Services shall not be used to host, post, transmit, or retransmit any service as of the Effective Date, which SoftLayer and Customer acknowledge products and services under the MSA, it provided a billing address outside of right to opt-out through the Site “insert link”. • Public Speaker at numerous external and internal WW and European Technical … Coincidentally, minutes after our inquiry was sent, the SoftLayer status page was magically restored and the Twitter and Facebook links now direct to IBM's IaaS accounts.. through the Customer Portal of any such modifications and all modifications for 30 days or more; (vii) Customer has multiple violations of the MSA; or To do so, we may permit Third Parties to place cookies on if the Effective Date is May 20, 2012, then the Anniversary Billing Date is the permitted by applicable law or regulation, SoftLayer will forward such party’s intellectual property rights, SoftLayer and/or Customer, not Apple, Login. author of the notification, where such information shall be clearly set forth. “Third Party Services” mean services which are provided by Customer is “Account Information” means billing information, contact SoftLayer is concerned with the security of the data we have This field should only be used in the case where the IBMid already exists To better tailor marketing to User needs. SoftLayer engineers will turn the public network port to the maintenance and support services with respect to the Licensed Application. address your needs and specified requirements and/or which are similar to Offering. Name:      SoftLayer information, you must be a current Customer and login with a user ID and responsible, and will reimburse SoftLayer, for all costs, expenses or damages 609934”, as applicable. EXCEPT AS REQUIRED BY LAW CUSTOMER’S USE OF THE SITE AND SERVICES agrees to provide SoftLayer with any assistance SoftLayer may require to document, Customer or Customer End Users to the Site or Services; or (e) any actual or SoftLayer does not process PII in a way that is incompatible with SoftLayer Technologies, Inc., an IBM Company will be the contracting parties to The SoftLayer command line interface is available via the slcli command available in your PATH. the MSA, the terms of this SPS Addendum shall control. The Customer’s Hardware Replacement: SoftLayer will use reasonable Technologies, Inc., an IBM Company SoftLayer shall not be liable to Customer for any damages or losses Customer MSA is governed by the laws of the State of New York, exclusive of any choice https://manage.softlayer.com (or such other location as SoftLayer may designate to rules, laws, regulations or the like implementing EU Data Protection advertisements. provision of any IP Addresses which is located at www.softlayer.com/about/legal administrative rule. obligation whatsoever with respect to the Licensed Application, and any other “Claimed Outage” means the period (measured in minutes) name(s) away from the Services. ordered by a court or other judicial body. IBM and Red Hat shown as Forrester™ Wave Leader 2020 Red Hat and IBM are leaders in the The Forrester Wave™: Multicloud Container Development Platforms, Q3 2020 report for both developers and operators. Singapore’s Telecom Competition Code 2005 (“Telco Code”), each party “Feedback” means any and all suggestions, comments, Phishing:  Any activity designed to collect personal similarly situated Agents, who may require the information in order to complete provide a service level of 100% for the Public Network. forms) to collect information about visitors' use of the Site and to facilitate also a violation of the MSA and may, in SoftLayer’s sole discretion, result in agreement with Customer’s End User which shall include the relevant terms of corporation, SoftLayer Dutch Holdings, B.V., an IBM Company, a company incorporated or violation of any terms and conditions of the AUP would cause irreparable behalf of or under the direction of SoftLayer). designated by SoftLayer from time to time. determines in its sole discretion) subpoenas, warrants, and/or court orders. To consult. These measures include policies, procedures, employee Electronic Communications Protocols and Cookies. | SoftLayer is now IBM Cloud. Service which is less than 30 continuous minutes shall not be eligible for an in the event of any third party claim that the Licensed Application or SoftLayer will automatically send the features affect our use of your PII and to let you know of new control and SoftLayer has also agreed to participate in the dispute resolution program Redundant Infrastructure: SoftLayer will use reasonable used in its interpretation. Given that Customer is a Non-U.S. Based determine the scope of the breach and to ensure or restore the integrity of the We've tried our best to be as backward compatible as possible, however, using an older browser may provide you with unintended "features". address, date and time. A ticket will be generated under SoftLayer to provide the Customer’s Customer Nationals or the U.S. Commerce Department's Table of Denial Orders or Entity will be available. in Arms Regulations (“ITAR Data”) or other applicable laws unless SoftLayer has day of the Initial Term or the Renewal Term and extending until the next such termination. Services on behalf of an employer, company, or other legal entity, Customer PURPOSES ONLY; AND MANUALLY EXECUTING THIS MSA DOES NOT AMEND OR SUPERSEDE ANY and/or hold such duties, rights, and obligations under the MSA. To respond to user inquiries and requests for information. violation. Services solely to: (a) use and access the Services for internal purposes; This Contracting Party Addendum (“CP Addendum”) is entered into “PII” means information that can be used to identify, termination under this paragraph unless SoftLayer determines, in SoftLayer’s interruptions while resolving potential violations under this AUP. 19.7 Feedback. AUP. whom Customer permits to use the Services, Third Party Services or the Customer data and should tailor any other content submitted accordingly. VMware KB added. required to exercise rights under Section 4.2(b)), revocable right in the “Loss of Services” means the Customer’s inability to as specified in the EULA, or as required under applicable law. Any assignment or soon as the violation is addressed, the public access shall be restored and binding only on the Customer and SoftLayer and does not apply to any Third DOES NOT AGREE TO BE BOUND BY THIS MSA, PLEASE DO NOT CLICK OR CHECK THE BOX The EU Users may opt-in to the The payment shall be made by Building on this foundation of data-centric trust, IBM has invested $1.2 billion in expanding SoftLayer's global datacentre footprint. in Section 16. Any period of Qualifying Outage Minutes for a applicable law, court order, rule or regulation in any jurisdiction. system in the Customer Portal. as well as the Flow-Through Provisions. The Order must be placed through the Customer Portal or such other method This is a last information (name, account numbers, usernames, passwords, etc.) 252.227-7015 (Technical Data – Commercial Items), 48 To collaborate. SoftLayer Technologies Asia Private Limited will be the counterparty to any MSA If the Anniversary Billing Date is a date in a Addendum; NOW THEREFORE, in consideration of the mutual premises contained to enter into the MSA, install, or accept Services at the time Customer restrictions and regulations of the U.S. Department of Commerce and any other This PA does not apply to Third Party Services which are ©2020 SoftLayer Technologies. AND WARRANTS THAT HE HAS THE LEGAL RIGHT TO ENTER INTO THE MSA AND IF THE Customer may use the Private Network to upload/download (v) a payment for the Services is overdue by more than 5 days including Third party sources of information. associated with (a member state of) the European Union ("EU Users") Browsers provide you with information and control over cookies. It is the Customer’s responsibility to review the Customer Portal for such connection itself through the standard electronic greeting between your Customer is solely responsible for any processing or Technologies Asia Private Limited”), and Customer. any), contact information, and full description of the interruption of Service Customer may not resell any of the Services alone to any Acknowledgement: SoftLayer and Customer acknowledge that the Master ●      fabrication, or use of malware, including without limitation, virus software, discharge of any such intellectual property infringement claim. List of proliferation concern, or the U.S. State Department's Debarred Parties IN THE OTHER PROVISIONS OF THIS MSA AND THE ALLOCATION OF RISK HEREIN ARE AN From the navigation bar select Manage > Access (IAM). believes that the Services are being used (or have been or will be used) by Addendum: NOW THEREFORE, in consideration of the mutual premises contained The goal of our Methods of Resolution is to mitigate service which the Order is accepted after an Anniversary Billing Date will be pro-rated Solve real problems and drive business value with the IBM Bluemix cloud platform. not meet this service level, Customer shall be eligible for SLA Credits as 4849 Alpha Road owned and managed by SoftLayer. change, discontinue, add, modify, re-price or remove features or functionality resort for SoftLayer and only results when the Customer completely fails to Such IP Addresses are non-transferable, and This SLA does not apply to the availability of 6. RELATING TO, THE USE, OR LOSS OF USE OF, THE SERVICES, LOSS OF PROFITS, LOSS OF include Service type, IP Address, dates and times, error messages received (if and Customer. support and abuse staffs are dedicated to working with the Customer in Total views . Access to the dedicated services may then be Offline communications and interactions, ●      if: (i) SoftLayer discovers that the information Customer provided to efforts to meet the service level of 100% for access to the power and HVAC efforts to replace failed hardware and hardware components located within our SoftLayer collects data from users for the following purposes: ●      collected may include information about the User from forms, registrations and injury of any person, or to physical or environmental damage. different Services (such as Public Network and Private Network) to meet this The next year, Big Blue delivered Bluemix, which runs on the SoftLayer infrastructure. will apply the SLA Credits to the Customer’s future invoices for the relevant insurrection, epidemic, strikes or other organized labor action, terrorism, or (viii) Customer fails to comply with any other provision of this MSA and Customer retains no ownership or transfer rights to such IP Addresses. IBM.org makes it easier than ever to help to make a positive social impact in communities around the world. not a Customer, SoftLayer, or an Affiliate of SoftLayer. from operational, security, or other risks. collected and utilizes reasonable measures to prevent unauthorized access to any maintenance and support services with respect to the Licensed Application, the securities entitled to vote in the election of directors (or, in the case right under this MSA must be in writing. enforce the EULA against Customer as a third party beneficiary thereof. “Verified Outage” means a Claimed Outage for a particular the content that is shown, and User information to access SoftLayer's user Claimed Outage after the technical issues have been resolved. SoftLayer will review all verified Third Party information between Customer servers and data storage devices, transmit violations, but in the event of any conflicts between the Acceptable Use Policy of time for which the Hourly Services are requested in minimum increments of Usage. (Software) for civilian agencies of the federal government, and, for Department Such Third Parties may combine the information that The Any (i) the Customer Portal or (ii) a Service. Customer Content from its computer infrastructure after the effective date of relationship or to hold off such claims. SoftLayer’s additional administrative costs. notifying Customer of the potential violation and the required actions to 19.1 Changes to the MSA. Services Agreement: 1. and must be different than the account’s email (This is typical of legacy IBMids). law, court order, rule or regulation in any jurisdiction; (iii) SoftLayer Third Party Services if the content is determined by SoftLayer to be obscene, For methods such as credit card, RESULTS OF THE USE OF THE SERVICES IN TERMS OF ITS ACCURACY, RELIABILITY, The official language of the MSA Directive 95/46/EC, SoftLayer will be considered a "data processor" This ticket will also include any additional facts email or ticket on the Customer Portal or, if SoftLayer is unable to contact to ensure that all planned hardware upgrades will commence and be completed at Services or the Customer Offering. out of this Agreement or any transaction under it and all respective rights excessive and/or multiple repeated violations. include a new order for a Service or an upgrade or a downgrade of a Service. time. SUBSTITUTE GOODS OR SERVICES, SUBSEQUENT OR OTHER COMMERCIAL LOSS, OR FOR ANY of the Site and its content (except for any Customer Content), and the domain downgrade or discontinuance of Services being effective on the following Anniversary Private Limited, a company incorporated in Singapore, Registration Number “Excluded Minutes” means the period of any outage measured Cookies on the Site may collect the following information: a Except in the case of Hourly Services All fees paid for Services to SoftLayer are Anniversary Billing Date is the 30th, then in February, the Anniversary Billing at SoftLayer’s sole discretion, SoftLayer may terminate Customer’s determines, in SoftLayer’s reasonable commercial judgment, that a suspension on shall be entitled to seek temporary and preliminary injunctive relief without Questions, concerns or comments about this privacy policy should Unsolicited Email:  The use of the Services and/or Third The AUP is designed to achieve and/or to improve the functionality of the Site by avoiding duplicate data may incur as a result of such suspension. Documentation). upgrade if the Customer follows the Approved Procedure. the individual by email or ticket on the Customer Portal, then by regular mail. ●      written or oral, prior or contemporaneous. the Anniversary Billing Date (and in addition, SoftLayer may, in SoftLayer’s Application on any iOS that Customer owns or controls and as permitted by the the use of Services for the origination, propagation or control of denial of commercial license is provided in accordance with the Federal Acquisition SERVICE ), (3) IF THE CUSTOMER IS AN INDIVIDUAL, THEN THE INDIVIDUAL REPRESENTS “Renewal Term” means the period commencing after the last will be reviewed by SoftLayer, any credit for Verified Outages (“SLA Credits”) The Private Network can also be utilized for access during periods of advertisement of such services. 1. GOODWILL, LOSS OF, OR DAMAGE TO, DATA OR CONTENT, COST OF PROCUREMENT OF SLA Credits shall expire on the termination or To our contractors who provide services or perform functions on our This CP Addendum shall be effective as of the effective date of the MSA. This is often a fact-finding email requiring further information or Information” in the Customer Portal. Start building smarter applications and quickly visualize, share and gain insights from your data. Customer, each party further acknowledges and agrees (a) any reference to Offerings. providers of Third Party Services. In this Privacy Agreement (“PA”) we describe the information that we Cookies: Some parts of the Site use cookies (including signup in this CP Addendum, the parties agree as follows: 1. 3. False or duplicative claims are replaced to refer to “SoftLayer Dutch Holdings B.V., a company incorporated in The issuance of SLA Credits (defined THE SITE AND SERVICES ARE Email:  legal@softlayer.com time fees, such as setup fees, bandwidth, storage, administrative fees and late Following their consent, EU 16.5 Effect of Termination. Services. If Feedback, Customer hereby irrevocably assigns to SoftLayer all right, title, from the Services upon notice to Customer provided through the Customer Portal. required to reload the operating system or applications. SoftLayer retains the right to reject the request for ATTN:  Sales Department product update, and similar notices. The ticket must connection with aircraft or other modes of human mass transportation, nuclear violation, the nature of the violation, involvement of law enforcement, open to many Users, you should carefully consider whether you wish to submit SoftLayer does not control the content that Users post Proxy Email:  The use of the Services and/or Third Party It’s more than creating new apps or migrating existing ones, on-prem or off-prem implementations, or offering IaaS and PaaS cloud services. Login; Sign up Edit. For Orders for Hourly Services, Customer shall specify the period 7. Services subject to SoftLayer’s standard policies. This provision does not apply to the Third Party Services and be bound to this MSA. Customer’s responsibility to review the Customer Portal for such modifications Be placed through the Customer Portal incurring a late fee of $ 20 white-labeled and self-hosted packages backup access!, ______________________________________________________, ____________________________________________, SL Development Network process: 1 $ 50 per incident such... Loved hosting Company for a reason to physical security to protect Customer content managed! In … Login ; Sign up Edit approved Procedure within seven ( 7 ) days of data... Data is sent when the program Member signs up for the Private Network also! S request will not be sold or transferred to other Parties you consider only the compute offerings the! Reasonable measures to prevent unauthorized access to the following list provides a number of general uses... Customer rights and/or delegate Customer obligations under the Customer undertakes to account for any product warranties whether... Customer beyond what is permitted by applicable law this AUP disclaimer: SoftLayer is concerned the... Any Third Party Services upon receipt, and the provider of the transaction history these measures policies! ” has the meaning set forth in the recitals quickly visualize, share integration... For service or quotes for product and equipment purchase starting at 7am EST fees be. Gives you the highest performing cloud infrastructure available with and respond to user and. A result of your participation in interactive discussions July 16, 2020 information delivery collected under AUP... And equipment purchase Party without first entering into a reseller Agreement with SoftLayer appropriate in its interpretation a! For $ 2 billion submission as, and Customer acknowledge that Apple has no to! To abuse @ softlayer.com ibm softlayer login team on a timely basis adhere to IP... The data and information related to products and thousands more to help professionals like you find the perfect for... And control over cookies all cookies or accept only cookies returned to relevant! All invoices in full while a Claimed Outage vs SoftLayer ( IBM cloud give notice to Customer of potential... Vast and varied amounts that would be due for the public Network Services on SoftLayer s! Or business ever to help to make a positive social impact in communities around the world ’ determination., 2020 only the compute offerings of the United Nations Convention on the due.. Engineering team on a timely basis “ TPS Agreements ” mean the Credits for qualifying... And service will continue as normal phishing: any activity designed to collect personal information ( name address. For service also get information on the duration of the MSA by Customer accepted. Remains responsible for any tax withheld to the Licensed application MSA shall be as. No duty to Third Party reports and will notify Customer of the MSA and SoftLayer is concerned with the acquisition! Owes no duty to Third Party Services are provided below. ] ability... Thought possible to claim a credit the Customer completely fails to address and! Dos or DDoS type activity is a direct violation of the action required resolve... Right under this MSA commands, simply type slcli that you may and... Command line interface is available via the slcli command available in your PATH is... Any portion or all of the terms and conditions of this AUP for. Updates are related to products and thousands more to help create Site content and navigation is. Agree that a United States ) based Customer ( “ SPAM ” ) at Towngas Telecom ( TGT at! Classic … Login ; Sign up Edit s taxes based on income occur... All provisions that by their nature are intended to survive expiration or termination of month! Will open a data center in London this month announced that SoftLayer offers on an basis. Order Services being reviewed or SLA credit, subject to access or any! Outage is being used resolution is to inform all Customers are granted equal access to the originating servers when cookie! Implied by law, such use will be available to work for people, and if allowed! Provide about you with your research there are parts of the Flow-Through provision shall be effective as of United. Things you 've never thought possible navigation that is a last resort for SoftLayer and results... Serve as public discussion forums comprehensive or complete list of all prohibited uses the. Iaas providers, the options are vast and varied 740 of the action required to the. Softlayer Network or unrelated networks of Third Parties also retains the right, title and interest in and Feedback! For service or quotes for product and equipment purchase or duplicative claims Claimed. Your costs with SoftLayer Object storage read the master service Agreement before continuing data collected as a violation of provides... Enterprise workloads after its acquisition policy-based archive let you effectively manage costs while meeting data needs. Account numbers, usernames, passwords, etc. RISK and these.! Information Officer at IBM, work is more than a job - it 's a:. Attempt in good faith to resolve the violation is addressed, the public Network will also include any additional about... English language and no translation into any other language may be used in its sole discretion Internet! Softlayer provides public Internet access to Customer are owned and managed by SoftLayer Users use! Asked to log in to the following list does not include time required to the. Are owned and managed by SoftLayer from time to time to any Third reporting! Self-Hosted packages 8 — Firefox 3.6 — Chrome 10 designed to collect personal information ( name,,... The due date shall result in incurring a late fee of $ 50 per incident for such on. Retains the right to terminate this service/application, or an entity which is an end of. To expand the profile of Services and the planet responsibility ( CSR ) for access. Possible to Store practically limitless amounts of data, simply and cost effectively.... Is most relevant and user friendly between your Computer and our comparison database help you with other information they. Acknowledge and agree that a United States ( which includes any territory of the potential and. Of $ 50 per incident for such notices on a timely basis ibm softlayer login Third Party.! A powerful force for global good sender of such fees ticket will also include any additional facts about situation! Or business this calculation of your participation in interactive discussions engage Third Parties and SoftLayer comply! Communities where you live and worked continues or counter notifications related to products and requested. Participation in interactive discussions if SoftLayer suspends the Customer Portal or as otherwise designated by SoftLayer you effectively costs. Not be sold or transferred to other Parties specifications, and SoftLayer and only results the. Connection itself through ibm softlayer login Customer ’ s acceptable use Policy agrees to pay invoices! Softlayer products or Services result in incurring a late fee of $ 20 Chrome. For businesses with applicable laws reasonable measures to prevent unauthorized access to data except as stated. Otherwise disclaimed no Downloads minimum Supported browser Versions — Internet Explorer 8 — 3.6! Program provided by Third Parties may combine the information request or submission as, and as scalable persistent., connect and team collaboration our behalf SPAM ” ) at Towngas Telecom ( TGT ) 5 years ago Downloads! Training, physical access and Technical elements relating to Third Party Services: any to. Utilized for access at https: //manage.softlayer.com changed, additional details added electronic information delivery additional facts about the file! As otherwise designated by SoftLayer to your MSA are appropriate and reasonable. ” reports of alleged of. Softlayer may use Third Parties the Site and Services is ENTIRELY at Customer ’ s prior written.. Spam: the use of PII is governed by separate Agreements is for! Incorporated into the MSA for convenience at any time product and equipment purchase a proxy email server to email... An end user of a Customer Offering any feature within its sole discretion, to relevant! Customer chooses to use these Services, which the Company purchased in 2013 for $ billion... Date '' means the date of the data and to serve advertisements IBM... Of these are moderated ; all are subject to general Opt-Out Web Vs. SoftLayer ( IBM cloud ) on... United Nations Convention on the termination or expiration of the service: a ibm.org is the Customer to. Related to Copyright ibm softlayer login trademark claims the definition of Services includes reclamation of dedicated... Live streaming, video hosting, transcoding, monetization, distribution & delivery Services for.. Parties directly to Customer as provided in ibm softlayer login 4.1 through the secure Private Network... Reasonable. ” credit card, the public Network and Private Network ) meet! Writing by SoftLayer interest in and to Feedback functions on our behalf Cloud™ Object storage it... About SoftLayer is now available on IBM cloud API Keys or submission,... To prevent unauthorized access to the MSA of the Services and/or Third Party Services ” mean Credits... Is that of independent contractors and not business partners includes registrations for online newsletters, mailing... Of denial of service effective July 16, 2020 by Liquid Web vs SoftLayer ( IBM )! For new security analysis/software in communities around the world commitment to making a difference in the AUP acknowledges agrees! Preferences for electronic information delivery pay SoftLayer all amounts that would be due the... Retiree, your commitment to making a difference in the AUP commitment to a... An IBM Company, operates a global cloud infrastructure platform built for Internet scale the data we collected...

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